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Maintenance Notification:
Blue Access for Members and quoting tools will be unavailable from 3am - 6am on Saturday, October 20.
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Maintenance Notification:
Blue Access for Members and quoting tools will be unavailable from 2am - 5am Saturday, October 20.
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Send us a question or request more information. Our team is here to help you get a 2021 health care plan for yourself or family.
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Need Assistance Shopping?
Sales Questions and Additional Plan Information:
1-888-809-1135
Calls may or may not be answered inside the United States.
Monday – Friday: 7 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 5 p.m. MT
Sunday: 9 a.m. – 1 p.m. MT
Customer Service:
1-866-236-1702
Calls may or may not be answered inside the United States.
Monday – Friday: 6 a.m. – 7 p.m. MT
Saturday: 7 a.m. – 4 p.m. MT
Sunday: Closed
Already a member?
Call the Customer Service number on the back of your member ID card.
New to Medicare or Need Help Shopping for a Plan?
Call us at 1-866-286-6159 TTY 711
We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.
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Advantages of Membership
Blue Cross and Blue Shield of New Mexico (BCBSNM) plans offer exclusive discount programs, health management tools and resources that can save you money and help you manage your health, all at no extra cost! If you are a BCBSNM member, log in to Blue Access for MembersSM to learn more.
BlueCard®
Whether you're traveling across the country or around the world, our unique BlueCard program helps you access physicians, hospitals, and health services across the nation and around the world.
Blue Care Connection®
Blue Care Connection provides personalized attention, support, online resources and health advocacy, helping you find the right resources, optimize your health care benefits and manage your medical conditions.
Learn more about Blue Care Connection »
BlueCare Dental ConnectionSM
For members with BCBSNM dental coverage, BlueCare Dental Connection provides online tools and information to help make important decisions about dental care.
Learn more about BlueCare Dental Connection »
Blue365® Member Discount Program
We want to help you take care of yourself, every day of the year. That's why BCBSNM health plan members have access to Blue365, an online destination for health-focused discounts.
Learn more about Blue365 Member Discount Program »
Safe Beginnings® — Discounts on Child Safety Products
Shopping for child safety products and baby care accessories just got easier! Safe Beginnings lets you shop online or through their mail-order catalog. Visit www.safebeginnings.com 
or call 800-598-8911 for a catalog. BCBSNM members receive a 15% discount. Log in to Blue Access for Members for more information.
Blue Access for MembersSM
Through Blue Access for Members (BAM), our secure member website, you can access health plan information, resources and tools. The information can vary, depending on your plan.
- Review benefits, account balances, claims status and more.
- Order a replacement ID card or print a temporary card.
- View and print an Explanation of Benefits (EOB) for a claim.
- Go Digital and get access to your health documents like claims, plan benefits, explanation of benefits and more.
- Search for and compare in-network doctors and hospitals using Provider Finder®.
- Use the Cost Estimator tool to research, estimate and compare costs of services and treatments from doctors, hospitals and other facilities based on your plan coverage.
Register Now for Blue Access for Members »
Mobile Tools and Apps
Our mobile tools and apps let you access your health insurance plan details, find a doctor and more while on the go.
Learn more about our mobile tools and apps »
Health and Wellness Resources
- Provider Finder® — Find doctors, hospitals and urgent care facilities. Register or log in to Blue Access for Members for a personalized search experience based on your health plan and network. Provider Finder is also available in the BCBSNM app for your smartphone. You can search using your phone's GPS and save information to your address book.
- Connect Online Community — Search articles and watch videos; ask questions and get answers. Topics include everything from improving your well-being to explaining health coverage.
- LifeTimes Newsletter — Want to keep up with the latest news from Connect? Sign up for the LifeTimes newsletter to get new articles delivered to your inbox every month.
- eCards for HealthSM — Our free website offers ecards, screen savers and healthy tips that you can send to your family and friends encourages them to make healthy lifestyle changes.
- Centered App — Our award-winning stress management app guides you through meditation sessions, tracks your mood, and records your steps, much like a pedometer. If you're always on the go, this app will help remind you to set aside time for your health and wellness. Available for iPhone® 5s, iPhone 6, iPhone 6 Plus and Apple Watch. Learn more about Centered App
This is only a brief description of some of the plan benefits. Not all benefits are offered by all Plans mentioned above. For more complete details, including benefits, limitations and exclusions, please refer to your certificate of coverage.