Contact Us
| Contact Name | Phone/E-mail/URL |
|---|---|
Provider Service UnitTo obtain benefits, eligibility, or adjust a claim |
888-349-3706 Email Us |
Availity®Register with Availity to verify eligibility and benefits, submit prior authorization requests, obtain claim status, view provider claim summaries and more |
Availity  800-282-4548 |
Electronic Commerce ServicesFor information about Electronic Data Interchange (EDI) transactions, such as electronic claim submission |
E-Commerce Services at ecommerceservices@bcbsnm.com |
Eligibility and Benefits |
Availity Interactive Voice Response 888-349-3706 HealthXnet 866-676-0290 |
Care Management Programs |
855-462-1781 |
Credentialing Questions |
800-567-8540 or 505-837-8800 Email Us |
Network ServicesFor application inquiries, contractual issues, provider orientation, and education |
800-567-8540 or 505-837-8800 Network Contact List  |
Health Services
|
800-325-8334 or 505-291-3585 |
Health Services for Exchange Members
|
855-462-1783 Fax: 866-589-8253 |
Behavioral Health Unit(Includes preauthorization) |
888-898-0070 Fax 877-361-7659 Address: BCBSNM Behavioral Health Unit PO Box 660235 Dallas, TX 75266-0235 FEP Behavioral Health Phone: 877-783-1385 fepblue.org |
Condition Management |
866-874-0912 Fax: 505-816-3856 Blue Cross Blue Shield of New Mexico |
Condition Management for Exchange Members |
855-462-1781 Fax: 866-589-8254 Blue Cross Blue Shield of New MexicoMedical Care Management P. O. Box 660738 Dallas, TX 75266-0738 |
Medical Management Correspondence for Exchange Members |
855-462-1781 Fax: 866-589-8254 Blue Cross Blue Shield of New Mexico |
Fax Numbers |
|
Government |
Medicaid Medicare |
Provider Education |
Email Education Workshops |
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services provided by independent third-party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.
